We get up in the morning to make rentals a positive life experience. An experience that’s efficient and fair, where everyone has the keys to handle their rentals.
How? By building a community of landlords and tenants sharing a common mindset. A community where values of respect, communication and trust prevail, creating a space where tenants and landlords can be at peace with their rentals.
Shared principles and values:
Transparency
We fight all forms of opacity. Our renters and tenants do not hide any information. Profiles are verified, rents correspond to the services provided and the accommodations are healthy.
Open
Our community is made up of tenants and renters from all around the world. At Studapart, we celebrate diversity, enjoy learning from others and rent without discrimination.
Caring
Listening, helping and sharing are our key words. Our renters and tenants are the driving force behind a simplified experience: they know how to make themselves available and how to react when called upon!
Behavior contrary to our values:
Fraud, extortion
Our members respect the functioning of the platform and use it only to rent or to put in rent an accommodation. The reservation of an accommodation is necessarily done online following the good practices (authenticity of the profiles and documents, respect of the market practices...).
Discrimination
No difference of treatment is tolerated within the Studapart community, according to the criteria of belonging (or not belonging) to: an ethnic group or race, religion, beliefs, age, disability, sexual orientation...
Irrespect
Our tenants and owners exchange with respect. No form of violence (e.g. insults) is accepted within the community. Our members are welcoming and reliable.
Applicable sanctions:
In case of non-respect of the required behaviors and the general conditions of use of the platform, Studapart reserves the right to intervene by applying the following sanctions:
In case of non-respect of the online reservation:
Depending on the seriousness and repetition of the violation:
The member will receive a warning
Profile and/or ad will lose visibility
Account will be suspended or permanently deleted
Important: we reserve the right to charge a financial penalty to members who do not respect the online booking. This penalty corresponds to the amount of the reservation fees applicable at the time of the violation noticed by Studapart. Members agree to pay this amount upon presentation of the corresponding invoice.
In case of violation of the required behaviors:
Depending on the severity and repetition of the violation:
The member will receive a warning
Account will be suspended or permanently deleted